Can you hear me now? NOPE!
After calling the “corporate overlords” in desperation for a big bag of do-nuthin responses to a series of conversations with the Area Manager that laid out the core of a looming and progressing management problem. And subsequently it culminated in a very unprofessional bizarre screaming and shouting adult temper-tantrum. I am still waiting for some sort of response to my latest actions aimed at bringing it to someones attention so it can be addressed.
NO corporate response. NO local response. NO regional response. No nothing!
The initial phone call made to the District Manager on Saturday which was responded with message of “I am very busy right now. We will talk on Monday” has way expired. So I am not expecting any further communication from him.
Sad to hear but the sound of silence pretty much fits the pattern of concern that all but leads you to believe that they, O’Reilly’s, really could care less. Once again I refer to GLASS DOOR responses. Of the 1100, or so, are eerily consistent about the lack of concern for workers. I hope this is not the case here.
Out of professional courtesy today , Tuesday, I graciously placed a call to his boss, the Regional Manager, to update him on the backstory to this event. He was in a meeting but I left a message. He is a busy man, too! We’ll see. But at 4PM I finally got the boomerang phone call I have been expecting! My complaint had already been passed down to the local management and had been read. And it was imparted to me that “it will be thoroughly investigated“. All I can do is wait and see what comes next. I am going to keep a wary eye on all events at the store. Why? Because any odd or unusual stuff is noteworthy. As we all know retaliation is illegal.
Now for the investigation
Now we will see the true texture of just how “busy” these managers are and just how “concerned” they, and the governing entities, are over the actions of their minions. And apparently I will not get any update on the progression and status of the investigation. Kind of understandable. But there will be some obvious signs I am sure. So I will know. My only hope is that it will generate the needed motivation to get this manager the help he needs. Because up to now the only response has been the usual manager-speak platitudes and nothing much beyond that.