This is not the way it should be! Shame on them! And why does it always take a boomerang response from the offending facility to say”oh… we handled it wrong. Sorry!” Sorry?! If their mom was treated like that you be all indignant and combative. But since it is a potential person under their care it apparently has no significance.
Donald Siefken is a 64-year-old Army veteran from Kennewick. Earlier this year he showed up at the Seattle VA Hospital, but couldn’t get its staff to help him inside and had to call 911. Seattle Times Photo
Seattle Times: When Donald Siefken drove up to the Seattle VA hospital emergency room earlier this year with a broken foot, all he asked for was a little help getting inside. Instead, a hospital employee who answered Siefken’s cellphone call told him to call 911 himself, then hung up on him, Siefken said.
Frustrated to tears, the 64-year-old retired truck driver and Army vet from Kennewick placed the emergency call while parked just feet away from the ER entrance. “They won’t come out and get me, do you believe that?” Siefken asked an emergency dispatcher, his voice wavering. “They told me to call 911 and hung up on me.”
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